NEED HELP?

ORDERING ONLINE

What payment options do you offer?
We accept Visa, Mastercard, American Express and PayPal payments

Can I store my credit card info on site? 
We do not save credit card information on our website.

• Why was I charged sales tax?
• I can't log into my account
• My gift card isn't working
• What's the balance of my gift card?
• I received a receipt from PayPal but not from nami - Did you process my order?
• Do you offer price adjustments?
• How do I find out about promotions and sale offers?
• How do I cancel an order?

[Returns and Exchanges]

• What is your return policy?
• How do I return or exchange my order?
• How long does a return or exchange take to process?
• Will I be charged for shipping on my return or exchange?

[Shipping]

• What carrier do you use for domestic shipping?
• How do I track my order?
• If I order multiple items, will they come in separate shipments?
• My tracking number doesn't work/is invalid

[International Orders]

• Do you ship internationally?

[Employment]

• Are you hiring?
• Do you offer internships?

[Size and Care]

• Do you have a sizing guide?
• How do I care for my purchased product?

[Customer Service]

• What is your customer service contact information?