What payment options do you offer?
We accept Visa, Mastercard, American Express and PayPal payments
Can I store my credit card info on site?
We do not save credit card information on our website.
- Why was I charged sales tax?
- I can't log into my account
- My gift card isn't working
- What's the balance of my gift card?
- I received a receipt from PayPal but not from nami - Did you process my order?
- Do you offer price adjustments?
- How do I find out about promotions and sale offers?
- How do I cancel an order?
[Returns and Exchanges]
- What is your return policy?
- How do I return or exchange my order?
- How long does a return or exchange take to process?
- Will I be charged for shipping on my return or exchange?
- What carrier do you use for domestic shipping?
- How do I track my order?
- If I order multiple items, will they come in separate shipments?
- My tracking number doesn't work/is invalid
- Do you ship internationally?
- Are you hiring?
- Do you offer internships?
[Size and Care]
- Do you have a sizing guide?
- How do I care for my purchased product?
- What is your customer service contact information?