As a small business we need your support more than ever. Even though we are quarantined and by Iman Akilah warehouse and factory in New York is closed. You can still support us by buying gift cards.
It’s basically a mini-loan, that will help us stay afloat during this time. So buy one now and make a plan to use it later.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
METHOD COST TRANSIT TIME
Standard FREE 5-7 Business Days
Overnight $18.00 1 Business Day
2 Day $14.00 2 Business Days
Within United States, we currently offer free standard shipping on all orders. Should you need your order to arrive faster there is the option to upgrade to express delivery at the checkout. The cost to upgrade to express delivery is $14 per order.
We use United States Postal Service for domestic deliveries. Please allow 2 or more days for standard domestic delivery. You can track your order with a tracking number that will be emailed to you once your order has been scanned in with USPS.
Pre-orders will receive a confirmation email when the pre-order has been dispatched. Please note if you order an in stock item/s with your pre-order these will be shipped together when your pre-order arrives. If you would like your in-stock item to be shipped earlier we recommend placing a separate order.
By Iman Akilah cannot be held liable for postage delays, lost of damaged goods that might occur by postage couriers or any person(s) that handle goods once they leave our premises.
If you’re not 100% satisfied with any full priced items you purchased, you may return them within 30 days of delivery. We will happily offer an exchange or store credit. Refunds are reserved for manufacturing fault only. Unfortunately we can’t guarantee that your size will be in stock when we receive your return and in this case we will issue you with a store credit. Items must be returned in original condition with tags still intact. Once received, all returns and exchanges will be processed within 5 working days.
Step One: Complete the returns and exchanges form (click here) or contact us at email@example.com
Step Two: Return the order to By Iman Akilah at 1345 Seaboard Industrial Blvd, Suite B-4 Atlanta, GA 30318. We strongly suggest you send your returns using a traceable method. Items must be returned in original condition with tags still intact
Step Three: We will contact you via email once your return has been processed. Once received, all returns and exchanges will be processed within 5 working days
Unfortunately we can’t guarantee that your size will be in stock when we receive your return and in this case we will issue you with a store credit.
The cost of return shipping is at the customer’s expense.
Unfortunately without the items we cannot issue an exchange or store credit.
Every effort is made to ensure that the items shipped to you are in pristine condition. In the unlikely event you receive incorrect, damaged or faulty items please contact us via email at firstname.lastname@example.org.
We reserve the right to refuse a returned item if the items do not comply with our returns policy. Items that do not comply with our returns policy will be returned to the customer.